Information you provide
When you submit an estimate or contact form, the website may collect your name, phone number, email address, project postal code, property and flooring details, uploaded photos, preferred contact method, and any information included in your message.
How information is used
Submitted information is used to review the request, respond to questions, discuss service availability, arrange project assessment, prepare or coordinate an estimate, improve website performance, prevent spam, maintain records, and comply with applicable obligations.
Service providers
Information may be processed by website hosting, email delivery, analytics, form, security, storage, and project-service providers where reasonably necessary to operate the website or respond to the request. Information is not published through the website as a customer testimonial or project detail without permission.
Website analytics and cookies
The website may use essential cookies and configured analytics tools to understand visits, traffic sources, page performance, form activity, and technical issues. Browser controls can be used to limit non-essential cookies where supported.
Retention and security
Reasonable administrative and technical measures are used to protect submitted information. No internet transmission or storage method can be guaranteed completely secure. Information is retained only as long as reasonably needed for the purposes described above or as required by law.
Your choices
You may request access to, correction of, or deletion of personal information, subject to legal, security, recordkeeping, and technical limitations. Use the Contact page to make a privacy request.
Updates
This policy may be updated when website practices, services, or legal requirements change. The version published on this page applies to current website use.